Bijlipay Mobile Point-of-Sale (mPOS) is a payment solution that has two components:
i. an application on an Android device, connected via Bluetooth to,
ii. an mPOS smart card reader device.
This solution helps merchants to accept credit/debit card payments anywhere & anytime.
Call +914466359500 or SMS ‘BPAY’ to 56161 or email firstname.lastname@example.org to register your interest and our representative will be in touch with you to enable your request.
It will work at all locations, as long as there is a working Internet connection
Yes it does, but it is paperless. The customer and you will receive electronic charge slips (SMS/email) and you can check all your transactions by logging on to the Bijlipay Merchant portal.
No, you don’t. Your money will be transferred to your preferred bank account that you specify at the time of enrolment.
Yes, you would need a Current account to use our mPOS for any kind of business but if you are an individual professional we will consider a Savings account on a case to case basis.
The cardholder can choose to receive receipt via SMS or email. Once the transaction is approved, the mobile phone application will prompt for either email or mobile number. Depending on the option, the receipt will be transmitted accordingly.
Within 30 seconds of the transaction happening.
Yes there is a charge for the SMSs. Please check for the current sms tariff.
There are 4 types of charges.
Device Charges - A one-time or a rental fee for the device.
Transaction charges – banking charges per transaction upto a maximum of 2% + service tax per transaction. Please check for the current applicable tariffs
NEFT Charges – 0.75 paise/day for Non IOB Bank Accounts.
SMS Charges – Applicable charges per SMS.
The app is available on our website.The easy option is to visit our android application from your mobile phone and download the app directly.
Yes, your Android device will require an internet data connection (CDMA, GPRS, EDGE, 3G) or access to an active Wi-Fi network.
Currently the app works only with android devices. We will launch an app for other Smartphone operating systems shortly.
Our application requires Android version 2.2 or higher. The device must also have Bluetooth v2 or higher.
It connects by using Bluetooth technology, via a simple pairing process.
Please watch our simple video to see how the device is paired with the mobile app Click Here
The device can accept all Visa and MasterCard branded products. This includes both debit and credit cards with the following logos - Visa, Visa Electron, MasterCard and Maestro.
If you are a Merchant that requires multiple readers for staff linked to a single account, we can facilitate that. Your staff can accept payments on behalf of your organization, however you will be required to have separate login credentials for each device.
However, all funds accepted through these different readers will be deposited to the designated Merchant account. Staff members will not be able to alter the bank account associated with a device and card reader.
Yes. The card reader can read either magnetic strip cards or chip cards and when the display in the device reads, “insert or swipe card to continue”, follow the steps below:
Magnetic Strip cards: Make sure that the black magnetic strip is facing the user and inserted into the groove provided on the top of the device and then swipe your card in a left to right motion.
For Chip based cards: Please make sure that the card orientation is correct and insert the card into the slot provided at the bottom of the device.
Following are the possible reasons why your account status may be inactive:
i.Bijlipay will not activate any account until all KYC (Know-Your-Customer) documentation has been received and all necessary information is duly filled out in the Merchant application form correctly.
ii.This includes correct bank information for us to remit amounts into your merchant account etc.
However, please send an email to email@example.com if you haven't received an activation message after 2 weeks of submission.
No, this is not possible.
When there is physical damage to the device, our service personnel will help you assess the issue and try to resolve it. If the device cannot be serviced, merchants will be advised to buy a new device. Please contact firstname.lastname@example.org or Call +914466359500 so that one of our friendly support team members can assist you
You can call the call center on +914466359500 or email email@example.com and request a replacement device. Our field personnel will provide a new device and collect payment for the replacement device.
There can be multiple modes of communication failure and depending on each situation, we recommend you do the following:
In the event of Bluetooth connectivity failure, we recommend that the device is paired again and you re-try processing a transaction.
In the event of a server time out, we recommend trying again after a minute, as the Server may be down only at that particular point of time when traffic is high.
The device complies with RBI (Reserve Bank of India) & EMV (L2) industry standards. EMV is a technical standard for chip-based cards and their authentication process. EMV stands for Europay, MasterCard and Visa, the three companies that created the standard. Today, it is a privately owned corporation after more companies pooled in, and now its players hold an equal share in it. Spire™ manufactured the first fully EMV compliant device in the world.
Money will automatically get credited into the bank account you specify at the time of enrolment. And the money will reflect in your account the next (working) day after transaction (T+1), after deduction of the Merchant Discount Fee & taxes.
To void/ reverse a transaction go to the Menu option in the Bijlipay app and choose Transaction History. Choose the transaction that you would like to void/reverse and then click on the Reverse option. The transaction will reversed to your customer. This can be done for same-day transactions only.
To change password go to Settings. Choose Change Password and enter your new password.
If you have forgotten your password you could do either of two
1. Click on Forgot Password on the login screen. Then enter your mobile number registered with Bijlipay. The reset Password will be sent via sms to the number you entered.
2.Request for a new password by calling the call-center. The reset password will be sent to mobile number registered with Bijlipay.
There are 2 options
1. FORGOT PASSWORD – On invoking the application, in the login screen click on Forgot Password. User will be asked to provide the Mobile number associated with that device. The password will be sent via sms to the users registered phone number.
2. Log a Request for a new password by calling the call-center on +914466359500 or email firstname.lastname@example.org. A new password sent to the registered mobile phone.
We’re happy to help you in any way we can. Do get in touch with us, and we’ll get back to you at the earliest!